How to Fix If HP 6940 Printer Won’t Print on Windows 7

The HP Deskjet 6940 is a medium-sized printer which is ideal for small to medium-sized businesses and is fully compatible with Windows 7-based computers. Sometimes, however, the printer may not be able to print correctly. This issue is mainly encountered by print jobs getting jammed in the printer queue, and getting the instant customer support for HP printer, you can diagnose and solve the exact cause of the problem and get your H 6940 printer back to work again. Also, follow these solutions to fix the problems.

Check the Printer Hardware

At first, check for the printer-related problems. It can be related to the paper jam, improperly installed cartridges, little ink, corrupted printer drivers, flashing lights, or even error messages. Any of the issues as mentioned above can stop your printer from working or show that there is a major problem with it. If you face any problems with your printer, the HP technical support team is willing to help fix the issues in no time.

Reset Printer

In most cases, just resetting your printer can fix the issue. For doing that, press the Power option to turn it off, and then unplug the power cord from the back of your printer and disconnect it from the electrical outlet. Wait for 15 seconds, and then connect your HP printer again and turn it on. This is the best option to most of the printer problems.

HP Print and Scan Doctor

You can try to fix the printing issue by downloading and installing the HP Print and Scan Doctor. After displaying the software, select the printer from the list of HP software installed and click the ‘Fix Printing’ button to start the troubleshooting. When the ‘HP Print and Scan Doctor’ utility completes its diagnostic process, it shows a list of results. Continue with the onscreen steps to fix the diagnosed issues, which are labeled as the red X. When completed, click the ‘Test Print’ button to get a test print. If your HP printer doesn’t answer back, then restart your system and try to print again.

Connectivity

If your printer is still not responding, check the connection between your printer and the system. Unplug the USB cord that links the devices, wait for more than five seconds, and then connect them again. If the problem still proceeds, check with the other USB cord to make sure if the original is faulty or defective.

Other Troubleshooting Tips

Access the Devices and Printer folder to ensure your HP printer is not offline or paused. Some extreme troubleshooting methods may include removing the print queue, rebooting the print spooler in Administrative Tools, or uninstalling/reinstalling the printer software in which you can include printer drivers and other HP software.

However, if there is still an issue and your HP printer isn’t responding, you can contact technicians by calling on the HP support number to get further solutions for all kinds of problems related to the HP Deskjet 6940 printer.